There are a variety of resources available to help you find work, from interactive online tools to friendly Employment Representatives at Workforce Connection Centers around the state. The WPB was authorized through state legislation passed during the 2020 Special Session. As you can imagine, this has been incredibly difficult. The Federal-State Extended Benefits (FDEB1) program providesup to an additional 13 weeks of benefits to individuals who have Contact usand we'll do our best to answer your questions. The Unemployment Insurance program, jointly administered by the state of New Mexico and the federal government, pays benefits to people who are out of work through no fault of their own and who meet certain qualifications. You can check what pending issue you have by logging into your unemployment insurance account, selecting the menu option "View and Maintain Account Information" and then select "Issues and Determinations". LWA benefit payments in New Mexico started to go out the second week of September. Check to see if you have a Reopen Claim link and answer all questions presented to you. How do I apply for unemployment benefits? Why are PUA claimants not able to apply for MEUC? Now I am laid-off again. If you want to change from debit card to direct deposit (or vice versa), go to your Home Page, select View and Maintain Account Information from the left-side menu, from the drop-down menu select Payment Method Options and Tax Information. From the Payment Methods Options and Tax Information, select the Edit button and make your change. PHYSICAL ADDRESS It is a federal requirement and claimants must be able, available, and actively looking for work to receive unemployment insurance benefits. The program extension began the week of January 10, 2021, and will provide up to 11 weeks of benefits, until March 13, 2021. First, you will need to make sure your internet browsers are closed. For example, place your drivers license on a piece of paper on which you have clearly written your claimant ID number. Am I eligible for any additional unemployment assistance? The Continued Assistance Act (CAA) extended Federal Pandemic Unemployment Compensation (FPUC) program originally created by the CARES Act. hat if I currently have a fraud overpayment with the Department? Mixed Earners Unemployment Compensation (MEUC) provides $100 in If you need to file a new claim for benefits, you may do so Sunday-Friday, 24 hours a day, online at www.jobs.state.nm.us, or over the phone at 1-877-664-6984 Monday-Friday, 7:00am-5:00pm. This can be done at anytime Sunday through Saturday. Unemployment Insurance (UI) claims are processed by the New Mexico Department of Workforce Solutions (NMDWS), and there are two ways to file an unemployment claim: Whether you file online or by phone, you will need the following information to file a new claim: Yes, work search requirements for Unemployment Insurance (UI) in New Mexico, which had been waived due to the COVID-19 pandemic, will be put back in place for all New Mexicans receiving unemployment benefits starting the week of May 9-15, 2021 and moving forward. Will I still qualify for WPB if I am waiting on my appeal? On that date, the link to file an initial claim, reopen your claim, or file your weekly certification will appear on your Unemployment Insurance (UI) claimant homepage. The DWS announced extended hours to apply for benefits over the phone. No, there is not an application for the LWA program. For more information, please see our Apparently the system was suddenly wanting employment verification. Please note, claimants who were eligible for benefits but exhausted their claims between September 12 and November 25, 2020 are eligible for WPB. UPDATE: Under guidance from the U.S. Department of Labor, NMDWS will waive the waiting week for claimants who have applied for benefits since March 15th. Wondering how you might move between different benefit programs? Benefits will be paid retroactively for those determined eligible. You will be asked if you would like to backdate your claim, and you may request a backdate to December 27, 2020. Please visit our PUA FAQs to find out more. Will the extra $300 in unemployment be included with what youre already getting in one check or will it be two separate payments? If an individual is waiting on an appeal hearing, they may receive the WPB payment if their appeal is resolved and determined in the claimant's favor without any other pending issues before December 28th and they are able to certify and receive a benefit payment for qualifying weeks of November 22 through 28 or November 29 through December 5. Claimants may also receive $25 for up to 2 qualified dependents under the age of 18. Jury Duty Albuquerque Bernalillo County New Mexico United States of America North America Place. Then you will follow the program progression of PEUC and FDEB1. There are several reasons you may not see your benefit payment in your account, such as: Per our agency security rules and requirements, we do not accept any type of pre-paid brand accounts, including pre-paid bank accounts or pre-paid debit cards, to be used as a direct deposit account for claims. With the guidance provided in the Unemployment Insurance Program Letter (UPIL) from U.S. Department of Labor, we have started a project to enhance our Unemployment Insurance Tax & Claims System to roll out the LWA in a smooth and seamless process. I exhausted my benefits before July 1, 2019 and have not worked since then. Please file a new claim. On top of the surge in activity, it's taken several weeks for the U.S. Department of Labor to issue guidance to states, which administer unemployment programs, and for states to start distributing . You cannot apply for any UI programs in advance, so you must wait for the week after your benefits are exhausted to apply for PEUC. On February 7, 2021, click on the Reopen Claim link and answer all questions presented to you. You can also complete two searches for the week with the same employer if you apply for two different positions. You would only complete the next question if you answered no to the question Did you know you could file for benefits? Read each question and instructions carefully when filling out questionnaires. For the state of New Mexico, an eligible individual could receive a $300 supplemental benefit in addition to their weekly unemployment benefit. Once your regular unemployment insurance benefits have been exhausted, you may be eligible to apply for Pandemic Emergency Unemployment Compensation (PEUC). If you are approved for benefits, you will receive a lump sum payment for all weeks you were eligible and certified for. There are several websites that offer additional resources, including Ready NM, the State of New Mexico website (www.newmexico.gov) and sharenm.org, that list agencies offering help with food, shelter, medical, dental, and mental health care, child care and more. Where is that coming from and who can receive it? If you need assistance setting up your account on EPPICard.com, have been locked out of your account, or need help with the website password, please contact the New Mexico Debit Card Customer Service Center at 1-866-898-2213 for assistance. The $100 requirement is specific to weekly benefit amount. What time period does the LWA program cover? If you had benefits under standard Unemployment Insurance (STUI) and were approved to receive PEUC, continue to certify each week. If someone else has experienced this issue and has insight or resolved it, I would greatly appreciate the help. Claimants in New Mexico may receive up to $484 per week, based on the 2019 quarter in which they earned the most. The NM website is saying the issue is ICON? Your caller ID may show "St of CA EDD" or the UI Customer Service number 1-800-300-5616. If the department waives your work search for any reason, you will not be required to complete two work searches for the week and will not be asked if you are actively seeking work on your weekly certification. I'm not sure how I/they had worded it, but they can do it. You may also call your local New Mexico Workforce Connection Center for further assistance. For more information about PUA and how to apply, review the FAQs on this page. These can be sent via USPS Priority Mail, however, there is no guaranteed delivery date. Anyone know about ICON and how to resolve it? You may also log in to the debit card website at EPPICard.com to manage your debit card account. LWA has different eligibility requirements and is a limited pool of money to be shared among all states that apply and are approved. If the separation is any other type, the employer will need to respond. Complete your weekly certification online at www.jobs.state.nm.us anytime or over the phone at 1-877-664-6984 Monday-Friday, 7:00am-4:30pm. Work search requirements for Unemployment Insurance (UI) in New Mexico, which had been waived due to the COVID-19 pandemic, will be put back in place for all New Mexicans receiving unemployment benefits starting the week of May 9-15, 2021 and moving forward. In order for benefit entitlement to be determined, you must provide a photocopy of at least one of the following documents: You must also provide a photocopy of at least one of the following personal identification documents: Mail or fax the cover sheet and your personal identification to the following location: As an alternative, you may take a picture of your identification on your phone and submit it by email to id.verify@dws.nm.gov. From the email you received, select the link to reset password. Yes, if you had a remaining balance under PEUC you will be automatically switched back to PEUC to continue certifying under that program. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We take fraud seriously and have dedicated staff who review each identity verification issue individually, as this process cannot be automated. Providing job seekers with access to explore more than 64,000 job openings, learn about high-demand career fields, find career training and education programs, and access information about other resources such as scholarships and grants, childcare and adult education services. If you are currently receiving standard unemployment (STUI) you may continue to receive benefits under that program, depending on eligibility requirements. If the separation is a layoff (lack of work), the employer does not need to respond during this crisis. The PEUC program provides eligible individuals with up to 13 additional weeks of benefits when you have exhausted your regular UI. The Weekly Benefit Amount (WBA) under the FDEB1 program is the same as the individual received for regular unemployment. If you need to complete your weekly certification, you may do so any day of the week, 24 hours a day, online at www.jobs.state.nm.us, or over the phone at 1-877-664-6984 Monday-Friday, 7:00am-5:00pm. Eligible individuals will receive a one-time $1,200 supplemental benefit as a separate payment from their weekly unemployment benefit. If you have previously logged in but do not remember your password, please enter in your SSN and then select forgot password. There is a $15.00 fee for replacement debit cards, and you can request for your new card to be expedited 2 days arrival via FedEx or UPS, depending on your area of the state. The Weekly Benefit Amount (WBA) under the PEUC program is the same as the claimant received for regular unemployment. You may receive partial benefits if you are working fewer than 32 hours a week and earning less than the weekly benefit amount. They may also apply over the phone with a Customer Service Agent by calling 1-877-664-6984, Monday through Friday, 7am 5pm. Yes, if you are unable to work as a result of the schools being closed due to COVID-19 you may apply for unemployment insurance benefits. These benefits are financed through employers payroll tax contributions. You are not eligible for regular UI benefits because you have received the maximum amount of these benefits available to you based on your employment or wages during your base period; OR. If the system has reached the maximum calls in the regular queue and the call back telephone queue, the system has no other option than to hang up. If I am eligible, when will I receive the LWA benefit? Drivers for Lyft and Uber are self-employed and may therefore apply for Pandemic Unemployment Assistance (PUA) benefits. I did move to Florida for a year ( Dec 2019 to Dec 2020, now back in NM) but was unemployed because of covid the ENTIRE time. New Mexico must follow the federal guidelines for this program. My benefits have been on hold now for almost 3 months. If you do not have a return to work date, please select "Discharged/Lack of Work due to COVID-19". My account says my program type is FDEB1 but my payments say PEUC. White unemployment in New Mexico. You may be eligible if the situations described below apply to you: Leaving employment because of lack of child care is generally not considered good cause to resign sufficient to qualify an individual for unemployment benefits. I was collecting unemployment after July 1, 2019, but then went back to work. If you do not know the card number, you can use your Social Security Number or your date of birth to authenticate. 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